UserRoll allows our customers to sell event tickets with online payment (accept payments) via PayPal platform, and the customers can receive the payment from their buyers instantly into their own PayPal account.

You don’t have to do anything technical, and UserRoll provides you with seamless out of the box integrated features. All you require to do is to open a PayPal Seller account, a.k.a merchant account (if you don’t have it yet), and enter your PayPal account login email address on UserRoll to accept the payment to your PayPal account.

An Example of How a registrant makes payment via PayPal (Options to pay with a card as well as PayPal account)

What’s PayPal?

PayPal Payments is a global payment processing platform that allows you to accept payment via various online payment methods - cards (Visa, Master, and Amex) as well as PayPal account. PayPal is available in 202 countries and supports 25 major currencies.

Payment Methods and Currencies Supported By PayPal

UserRoll currently supports the following payment methods available out of the box with PayPal platform.

  • Cards (Visa, Master, Amex, Discover, and UnionPay)
  • Pay by PayPal account (if the buyer has a personal PayPal account)
  • Local payment methods available depending on the country of the buyer (E.g., giropay)

To know more about payment methods supported by PayPal by country - https://www.paypal.com/sg/webapps/mpp/payment-methods

Multi-Currency (202 countries and 25 Currencies)

PayPal is available in 202 countries and supports 25 major currencies.

Selling with Local vs Foreign Currency

Whether you are selling your event or product with local or foreign currency, PayPal will keep your sales in each respective currency. You can maintain the balance of each currency and you can withdraw the money to your local bank account for Payout or refund the payment from the balance.

Payout from PayPal

For payout, you can transfer (withdraw) the money from each currency to your local bank account. When you are transferring foreign currency to your local bank account, PayPal will show the current foreign exchange rate of the point to convert the foreign currency to local currency.

What are the fees and charges from PayPal?

PayPal fees will vary based on the country of the merchant account.

For merchants in the US, PayPal charges 2.9% + $0.30 per transaction for domestic buyers. PayPal charges a different rate for overseas buyers with a slightly higher fee.

To know to the rate of PayPal fee for your region, check out at PayPal website - https://www.paypal.com/us/webapps/mpp/paypal-fees

Important: If you are having a large transaction volume, please contact PayPal for a volume discount rate.

How do I kick start accepting payment on UserRoll with PayPal platform?

Step 1 - Open a new account with PayPal

If you are new to PayPal and do not have an account yet, you need to open a merchant account with PayPal. You can simply register a new merchant account online https://www.paypal.com in a few minutes and your account will be ready to accept payment immediately upon successful registration for the new account.

Note: Before you open an account, you have the following information ready to provide to PayPal.
1. Primary Contact Information (Name, Email, Phone Number, Date of Birth, Contact Address)
2. Local Bank account (Business or Individual Bank account)
3. Business Registration Information (Business Name, Registration Number, Address)

After you have a PayPal active account ready, you can simply provide your PayPal email address account on UserRoll under the currency and payment setting of an event that you need to accept payment.

Refer to the steps below:

  1. Go to Setup section of the event
  2. Setup >> Currency & Payment

Under the Currency & Payment setting, there is a section for PayPal payment as you see in the picture below.

How to Refund to buyers

In PayPal, refund payment is easy and simple. PayPal allows both partial and full refunds to your buyers.

Refer the article on PayPal - how to refund using PayPal from PayPal Mobile App as well as Website.

Need Advice with PayPal Payment?

Please contact our team for advice and consultation.

To know more about PayPal

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